Welcome to the ruxedo Help Centre

An overview of the most frequently asked questions

• ✂️ Questions about rugs

  
  Is each rug custom made?
  Are all sizes possible?
  How do I find the right size?
  
  

  ➔ Further questions
• 🧵Questions about our rug edges

  
  What is a whipped edge?
  What is a piped edge?
  What is a bordered edge
  
  

  ➔ Further questions
• 🏠 Questions about stair mats

  
  Are there stair mats for spiral staircases?
  How to fix a stair mat in place?
  Which material for a stair mat?
  
  

  ➔ Further questions
• 👣 Questions about doormats

  
  Are doormats suitable for outdoor use?
  How to chose the right size?
  Are your doormats washable?
  
  

  ➔ Further questions
• 📦 Delivery information

  
  Which carrier will deliver my order
  How long does delivery take?
  How does delivery work?
  
  

  ➔ Further questions
• 🚚 When will my order arrive?

  
  ➔ Check the status of your order
  

  You can use the link to track the current status of your order at any time.